SHIPPING AND CUSTOMS
When will my order be processed?
All orders are handled and shipped out from our warehouses in USA, Europe, Australia and China. Please allow extra time for your order to be processed during holidays and sale seasons.
We process orders between Monday and Friday. Orders will be processed within 3-5 business days from the order date and shipped the next day after the processing day. Please note that we don't ship on weekends.
How long will it take to receive my order?
Once you place your order, please allow 3-5 business days to process your orders. After that, it will take 8 - 14 business days for delivery in the United States, Australia, UK and 12-20 business days for international orders (depending on location).
Will I be charged with customs and taxes?
The prices displayed on our site are tax-free in US Dollars, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives at its final destination, and are determined by your local customs office.
Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.
Pricing and Delivery Times:
Worldwide Standard Shipping is Free
Standard shipping is delivered via USPS in the United States .NZ Post (New Zealand) Australia Post (Australia)
Customs Duties, Tax and charges are not included in our base price. This is a shopper’s responsibility as each country has different Custom Duties and Laws of Taxation.
DHL or Any other Express Courier is $20 USD
On average it takes us 5 to 10 business days to print and hand stitch your order before we ship it out. There may be some delay during the holidays. Otherwise, you can expect the following ship times:
Standard Ship Times:14-21 Days
Express Ship Times: 10-14 Days
Please note express shipping is not available on all products. Only on a selected products. Available in the USA, Canada, New Zealand Australia and most of Europe
DELAYED SHIPPING DOES NOT QUALIFY YOU FOR A REFUND UNLESS 60 DAYS HAVE PASSED SINCE YOUR ORDER